This is a full-time remote role for a Customer Service Representative. The Customer Service Representative will be responsible for providing exceptional customer support, ensuring customer satisfaction, and managing the overall customer experience. Daily tasks include responding to customer inquiries, resolving issues, moderating our community and maintaining a high level of customer service.
Job listings
$60,000–$100,000
USD/year
Serve as the first line of support for our users, including clinicians, staff, and admins via Zendesk. Troubleshoot user-reported issues, escalate bugs to product/engineering, and follow through on resolution. Translate user feedback into actionable insights to improve product usability. Based in ET or CT time zones.
$41,600–$41,600
USD/year
Be the guide for patients navigating hormonal health care in this role that is a key part of the care team. Provide compassionate, detail-oriented support to patients while ensuring seamless communication with providers and internal teams. Interact with patients via phone, email, and in-app messaging, assisting with appointment scheduling, answering questions about services, and relaying important information.
Be the frontline hero for fitness entrepreneurs and community members as a Support Specialist. You'll be the friendly voice that helps our fitness community hosts and their members succeed on our platform, handling inquiries and troubleshooting technical issues on weekends (8 AM - 3 PM PST). This role combines problem-solving, empathy, and technical knowledge to deliver exceptional support experiences.
As a Customer Service Representative, you will be the first point of contact for customers of a leading music streaming service, helping them navigate the platform, troubleshoot technical issues, and ensuring they have the best possible listening experience. You will be responsible for responding to customer inquiries via inbound messages in both Turkish and English.
Support merchants in their onboarding journey—ensuring they activate successfully, understand our products, and are able to accept payments across HitPay’s supported channels. The ideal candidate is customer-focused, detail-oriented, and confident in guiding merchants through product and payment activation.
$63,000–$91,000
USD/year
The Support Team is the first line of contact for customers reaching out for assistance and is responsible for supporting and strengthening business relationships with Boulevard customers. T1 Team Leads contribute to the continual improvement of team efficiency, growth in skills, and customer experience by resolving complex T1 tickets, owning escalations from other T1 squads, supporting T1 Managers, and contributing to team enablement.
Help families get unstuck by being the human voice that guides them to complete estate planning. Proactively call and assist those who started but didn't finish, turning "I'll do it later" into "Done, and it feels great". Jump in to help the team with regular support, be the resident detective to translate customer pain into company action, and become great at estate planning knowledge.
Termius is seeking a Support Representative to enhance their customer service. The role involves handling customer inquiries, troubleshooting issues, and providing product information through various channels. Responsibilities include documenting interactions, escalating complex issues, and ensuring customer satisfaction. The goal is to extend support coverage and improve overall support quality.