Remote Customer service Jobs • Customer Support

In this role, you will provide expert support on Hostinger products, troubleshoot technical challenges via live chat and tickets that exceed customer expectations, and simplify technical issues of varying complexity into actionable steps that customers of all expertise levels can follow.

As the face and voice of Deel for our clients, both internally and externally, you’ll be responsible for building genuine and durable customer relationships while converting those relationships into opportunities for long-term revenue growth. Serve as our client’s trusted advisor by providing strategic guidance on operational and product-related issues. Be an internal advocate for clients with Deel by championing new products and capabilities.

This role at Rad AI bridges the gap between the clinical team and customers, ensuring radiologists get maximum value from AI-powered reporting solutions. As a Radiology Clinical Support Specialist, you'll provide Tier 2 & 3 clinical support for radiologists and translate radiologist workflow needs into actionable product feedback.

Phantom is looking for a Customer Support Specialist to provide quick and empathetic Level 1 live chat support for debit cards and banking, acting as the first point of contact for customers. This involves resolving common issues, triaging edge cases, and escalating appropriately. Experience in financial services support is ideal.

Prepared is on a mission to ensure every emergency gets the perfect response—and that includes our customers. As a Support Specialist on the night shift, you’ll be on the front lines of technical support, helping public safety professionals resolve issues quickly and confidently. This is a remote position with late shift hours aligned to your U.S. time zone.

ModSquad has partnered with a top music streaming platform and is seeking friendly, people-focused Customer Support professionals to join our fully remote team. As a team member, you will respond to customer inquiries via inbound messages in Dutch and English.

As a Customer Success Representative, you'll be part of a dynamic team where your contributions to providing premier customer care are valued, and your professional development is prioritized. You will serve direct customers, resolve issues, monitor orders, and provide accurate information regarding pricing and product updates. Collaboration with sales and operations teams is essential for a premier customer experience.

As a Cat Concierge, you will be the voice of the brand, engaging with cat people across various channels. You'll address customer requests, provide tailored support, and introduce customers to suitable products to enhance their Smalls experience. You will also identify and escalate issues and provide feedback to internal teams, optimizing the customer experience through improved processes and tools.

Lead a team responsible for resolving complex customer cases. Drive day-to-day team operations, coach specialists, and improve workflows. Expected to dig into the product, understand nuances, and guide the team through ambiguity. Partner cross-functionally to ensure systemic issues are addressed and feedback loops stay strong contributing to the support function.

As a Seasonal Customer Experience Coordinator, you’ll be a vital part of the Customer Experience Team, acting as a liaison between Artifact Uprising and its community. You’ll be on the front lines of communication, assisting with project creation, product information, and the resolution of issues throughout the holiday season and gain inside knowledge of an e-commerce business.