Respond to customer inquiries via email and text messages in a friendly, professional tone
Manage the studio phone/text line and ensure timely responses
Assist with organizing and coordinating marketing campaigns and seasonal offers
Assist World is a company that provides virtual assistant services. They offer a 100% remote work environment and provide various bonuses to their employees.
Be one of the point-of-contacts for customer inquiries coming through online support channels.
Troubleshoot and resolve any first line issues raised by hospital/vet/tech users, providing accurate, complete, and supportive responses.
Proactively document rainy day scenarios as encountered and share any key learnings with the team.
Roo's mission is to empower animal healthcare professionals with opportunities to earn more and achieve greater flexibility. They have built the industry-leading veterinary staffing platform, connecting Veterinarians, Technicians, and Assistants with animal hospitals.
Serve as the internal subject-matter expert for sportsbook mechanics, including odds formats, settlement logic, rulesets, market types, and exception handling.
Draft, maintain, and refine sportsbook support policies, bet settlement SOPs, escalation paths, and help center documentation.
Manage complex or sensitive customer cases related to bet results, market disputes, voids, partial payouts, or trading adjustments.
Magic Eden is breaking down barriers to make Web3 intuitive, accessible, and magical by leading the charge to redefine the onchain experience. They are backed by top-tier investors and building a future where trading is seamless and digital ownership is universal with a global team of passionate and talented people.
Provide high-quality customer support to players, resolving casino-related issues quickly and effectively.
Troubleshoot account matters including deposits, withdrawals, bonuses, and gameplay irregularities.
Work closely with operations, risk, product, and engineering teams to identify and escalate edge cases.
Magic Eden is breaking down barriers to make Web3 intuitive and accessible, operating both the #1 Bitcoin dApp and the #1 NFT marketplace. Backed by top-tier investors, they're building a future where trading is seamless and digital ownership is universal, with a global team of passionate and talented people.
Be the first point of contact for customers, helping them navigate the platform and troubleshoot technical issues.
Respond to customer inquiries via inbound messages in both Chinese and English.
Provide top-tier customer support and swiftly spot and solve any issues.
ModSquad has been reinventing the Customer Experience Services industry since 2007. Top brands around the globe turn to us for customer support, content moderation, trust and safety, community management, and social media services. They support over 50 languages in more than 90 countries and work with startups and Fortune 500 companies.
Serve as the first line of support for school staff via phone, chat, and email.
Troubleshoot technical issues related to iPads, Hazel’s app, and internet connectivity.
Assist in verifying school users and updating their roles and access levels.
Hazel transforms schools into the most accessible front door to physical and mental healthcare, delivering therapy and medical services virtually to K-12 students.
The role primarily involves assisting users with Clair, acting as the first line of support via phone, text, and email. You will become a product expert, deeply understanding Clair's signup process and wage advance products. You will work with a team invested in the users and mission.
At Clair, they are on a mission to create financial freedom for America's workers by giving them a digital banking platform.